Frequently Asked Questions
Everything you need to know about your MELIJA beauty journey.
Are MELIJA products suitable for sensitive skin?
Yes, our formulas are dermatologically tested and prioritize clean, non-irritating ingredients. However, we always recommend a patch test before full application.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
Does MELIJA test on animals?
Never. MELIJA is a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
Can I track my shipment in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.